General Questions

General questions about Viper Backup solutions

What if my files are in a folder of all mixed types and I only want certain types Protected in my account?
From the OPTIONS page in the Classic View there are three Cloaking settings that can be set:1)  No cloaking / Files to NOT backup / Files to ONLY backup.Thes...
Fri, 27 Jul, 2012 at 12:49 PM
Is there any other way to do this same operation if there are several file types involved in the consideration?
More than one file type can be selected for at once using the cloaking option. 
Fri, 27 Jul, 2012 at 12:49 PM
Why can't I read the full filename in the Backup Mode on-screen display?
As in most display screens, you can drag the column divider to expose more of the filename. 
Fri, 27 Jul, 2012 at 12:49 PM
Can I change the session checklist without completely re-doing it?
Yes. All selected elements are independently dealt with. If you want to change the items in the session checklist : Open the Viper Client in the classic view...
Fri, 27 Jul, 2012 at 12:49 PM
What happens to my backed up files if I delete the local copy from the uploading computer?
Nothing will happen in your files which exist on our server, they still sit on our server and you can restore them anytime anywhere you want. Other backup pr...
Fri, 27 Jul, 2012 at 12:49 PM
What happens to my backed up files if I remove a selected and backup file from the session check list?
Nothing will happen. You only removed them from the session checklist (these files won’t be backed up in the next backup session). If you have done backup(s)...
Fri, 27 Jul, 2012 at 12:49 PM
Can a Shared file recipient re-upload?
The file recipient can not re-upload the files/folders using the web facility. The recipient needs to log in to a Viper Account using Viper Client Software t...
Fri, 27 Jul, 2012 at 12:49 PM
What if a common file on a server is accessed by many during a period, which version will be saved ?
All versions of the file, saved by each user will be backed up. The backup will be saved separately on their own version. For example, if a file called MyDoc...
Fri, 27 Jul, 2012 at 12:49 PM
What if a file is downloaded to many computers for response work and then re-uploaded to a shared account from all, which version is saved - or will all?
All versions will be backed up. The backup will be saved separately on their own version. For example, if a file called MyDocument.doc exists in a server and...
Fri, 27 Jul, 2012 at 12:49 PM
How can I disable/enable the email backup reports?
• Click on the advanced button on the top right hand of the Viper software.• Select Classic View option.• Select the options tab in Classic View.• Select ema...
Fri, 27 Jul, 2012 at 12:49 PM