General Questions

General questions about Viper Backup solutions

How do I know that my data is safe?
Safe from Loss:  Your data is backed up to Viper’ datacenters that are themselves backed up to a redundant site. Unless the data is lost on the local drive a...
Fri, 27 Jul, 2012 at 12:49 PM
How do I know my data is safe from hackers or being compromised during online backups ?
Safe from hacking: Viper’ three layered military grade encryption protects your data. Before the data leaves the local drive, it is encrypted using 256 bit A...
Fri, 27 Jul, 2012 at 12:49 PM
How do I know my data has been backed up?
When your backup is running, there is a Viper Managed Online Backup logo which toggles in your taskbar. You can pull up the details of your currently running...
Fri, 27 Jul, 2012 at 12:49 PM
What kind of reporting is there?
Viper Online Backup provides two types of reporting to our customer on the status of their backup. They are: 1. While running a backup session, you can view ...
Fri, 27 Jul, 2012 at 12:49 PM
How does my data get to the data centre?
The standard form of data transfer is over the internet using SSL. This is fully dependent on internet access existing at client’s location. 
Fri, 27 Jul, 2012 at 12:49 PM
Are there alternative upload methods for really large amounts of data ? (For the initial backup)
We provide another service called "PMU Service". PMU stands for Physical Media Upload. We have the provision of PMU only in USA, Canada and Austral...
Fri, 27 Jul, 2012 at 12:49 PM
How long will it take to backup my data?
The time it takes to complete the backup process, depends on several factors that are mentioned below: • How many files you are involved in the backup proces...
Fri, 27 Jul, 2012 at 12:49 PM
Can you backup VMware or Virtual PC files?
Viper Online Backup supports the backup of VMware and Virtual PC files properly and securely.  Basically, there is no difference between a general file and V...
Tue, 12 Mar, 2013 at 1:18 PM
What windows platforms do you support?
We support all windows platform where .NET 1.1 is supported. To be very clear, our product, thus, supports all Windows 2000 or later versions. We do not supp...
Fri, 27 Jul, 2012 at 12:49 PM
Does Viper support the MAC OS ?
Viper supports all versions of MAC OS X 10.6 and higher with at least 5 GB of free space.  Viper also has a special app fo the iPhone which allows you to:1) ...
Fri, 27 Jul, 2012 at 12:49 PM