Viper Online Backup Helpdesk

Yes. Normally, the data will be dispatched in the next business day. Please be aware that, depending on your location, a cost will be involved in sending a d...

Yes. As long as you have an internet connection, you may access your files at any time, any day, anywhere, and on any device.  Viper is compatible with any d...

Every version of every backed up file is kept until you actively delete them from the data server.  Unlike other backup companies who auto delete versions ol...

Every version of every backed up file is kept until you actively delete them from the data server.  Unlike other backup companies who auto delete versions ol...

Viper Online Backup software does not allow user to set number of versions being stored.  By default, it saves every version, forever or until you delete the...

Only the whole total space of the files as they existed on the local drive at the time of backup is used in calculating the used space of an account. Version...

All accounts can be upgraded to larger account sizes. You may do so by logging into your account via our website or the Web Portal on the Viper Onlne Backup ...

You can check and verify that your data is backed up by: -Every time you perform a backup, you will receive an email notification from the Viper server of th...

If the definition of ‘run when idle’ means the computer is in the state of Stand By or Hibernation mode, then the answer will depend on the capability of tha...

Accounts are either monthly or yearly charged. You can renew your account based on the type of subscription plan (monthly or yearly). You cannot buy the serv...