General Questions

General questions about Viper Backup solutions

Does your software always run in the background?
Yes, if Live Protect is set for some files which are updated regularly, then our product performs differential backup and updates the changes of files each t...
Fri, 27 Jul, 2012 at 12:49 PM
What is Live Protect ?
Live Protect is a special Viper feature.  It allows you to pick files that you want backed up in Real Time. So for example,  if you have an important Excel d...
Fri, 27 Jul, 2012 at 12:49 PM
What happens if my computer crashes and I need access to my data?
Your data will always be available for access as long as an internet connection is available. You may access the data by going to our web site at www.viperba...
Fri, 27 Jul, 2012 at 12:49 PM
Can I install the software on more than one computer and can I use the same account?
Yes. You can install our product software on more than one computer and log in to the same account on different computers. Your data from different computers...
Fri, 27 Jul, 2012 at 12:49 PM
How long will it take to restore my data?
The time required for restoration will depend on the total gigabyte count in the set and the download speed of internet connection available at client’s plac...
Fri, 27 Jul, 2012 at 12:49 PM
Can you backup QuickBooks?
We support specific packages’ files like QuickBooks, Sage, etc as long as the raw data has already been backed up to a folder. This initial backup should be ...
Fri, 27 Jul, 2012 at 12:49 PM
Can Viper backup Sage Act ?
We support specific packages’ files like QuickBooks, Sage, etc as long as the raw data has already been backed up to a folder. This initial backup should be ...
Fri, 27 Jul, 2012 at 12:49 PM
Do you have a central console so I can monitor and backup multiple computers or servers at once?
Users are allowed to establish multiple accounts for monitoring purposes. An account can also be shared among multiple computers as long as the storage size ...
Fri, 27 Jul, 2012 at 12:49 PM
Does Viper Backup offer UNLIMITED Plans ?
Unlimited Plans:  This is a marketing tool or spoof used to fool customers into thinking they can backup terabytes of information.  At Viper, we provide you ...
Tue, 4 Sep, 2012 at 9:31 AM
Can Viper Backup do a Bare Metal Backup ? A image backup or system state backup ?
With Viper Server Rescue, you can back up a server with 250gigs of data for only $129 a month.  Viper has flexible packages to suit your needs.  So whether y...
Fri, 27 Jul, 2012 at 12:49 PM